Bioscript PSP Refill Pilot and Adherence Automation Pilot
The Problem
60% of coordinator time is spent on manual refill reminders, consent tracking, and logging
The Solution
Automated refill reminders, consent tracking, and 100% audit-ready logs.
Why This Matters
Your PSP Coordinators are spending up to 60% of their time on manual, repetitive tasks - refill reminders consent tracking and logging, that are necessary, but take them away from patient care. This administrative burden limits your ability to scale programs efficiently and risks compliance gaps
AI Automation
Benefits & Impact
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30–40% medication adherence improvement
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50% reduction in coordinator workload
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7-week pilot with measurable ROI and compliance assurance
BioScript Pilot : Less Admin and More Patient Care
How It Works
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We extract refill cycle and consent expiry data securely from your PSP system.
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The system automatically sends timely SMS/email reminders to patients.
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Every interaction is logged in a fully audit-ready system that meets Canadian healthcare privacy and manufacturer compliance standards.
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Only patients who do not respond are escalated to coordinators for personalized follow-up.
Key Outcomes
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Improve medication adherence by 30–40%
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Cut coordinator workload by 50%
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Complete compliance with PIPEDA, IMC Code, and Health Canada regulations
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Achieve measurable ROI on a low-risk 7-week pilot
Pilot Overview
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A pilot involving 500 patients within one PSP cohort
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7-week timeline from kickoff to measured results
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Requires about 12 hours of your team’s time over the pilot duration
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Deploys a fully compliant, operator-designed automation workflow
Why Strategic Growth AI
Founded and led by experts with 17+ years in Canadian healthcare operations
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Deep regulatory expertise ensuring compliance is built-in, not bolted on
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Operator-led approach—our team has run PSPs and understands your workflows
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No generative AI or public LLMs—just deterministic rule-based automation for reliability and safet
Schedule a Call
Lets discuss how this pilot can free your PSP coordinators to focus more on patients, improve adherence, and mitigate compliance risk.
